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Delivery & Returns

Delivery & Returns
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Deliveries to our clinic arrive at 1pm latest - if possible please ring before coming to collect your order to check it has arrived on time

Orders must be received by email before 4pm week days for next day delivery.  Orders sent on Friday/Saturday or Sunday will be delivered to our clinic beginning of the following week.
Please note that all orders are to be collected from our Surgery.
In the unlikely event that you are dissatisfied with any of the food or products purchased through our website please contact us at the surgery :
By phone : 020 8659 4496
Any guaranteed products such as Hills Science Plan need to be accompanied with a receipt for return.

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